Holistic Reporting

Intentional Transparency

Timberland’s Pillars

Please correct me if I’m wrong but Timberland must be one of the few companies in the world to formally report its CSR efforts on a quarterly basis (it started in 2008).

Timberland not only reports quarterly and maps to the GRI Index, it also reports on progress towards goals relating to  its 4 CSR ‘pillars’: Energy, Product, Workplace and Service. Reporting this way means that Timberland only needs to produces a traditional CSR report once every two years as a summary.

Traditional annual CSR reports are only ‘rear-view’ perspectives anyway. A more frequent reporting cycle means that it is easier to maintain a stakeholder dialog and to respond quicker to stakeholder concerns. It also more closely reflects the mandated 10-Q reporting cycle required for financial reporting by the S.E.C. in the USA – even though no-one is yet required to produce a 10-Qs.

Isn’t this about as good as it gets in terms of intentional transparency?

Visualizing the Arc of Impact

In the context of Holistic Reporting, the ‘arc of impact’ is a way of visualizing the impact of your business in financial, social and environmental terms. The extent  of the arc should encompass both many different stakeholder groups and the relative ‘size’ of your impact on those groups. Does anyone have a good example of an arc of impact visualization?

Rhiza Labs

Holistic reporting is not just about conventional row/column reports. Using maps is a great place to start to communicate holistic information – especially in relation to environmental impact. Rhiza Labs is one vendor that offers online mapping tools for helping to visualize and localize environmental impact.

GIIRS Fund Ratings

giirs-rating

giirs-rating

The Global Impact Investment Rating System (GIIRS) is a ratings agency that provides comparable and transparent social and environmental performance data on enterprises seeking investment capital.

The Fund Rating Details (see left) provides a holistic view of the fund from a number of different perspectives.

You can view a sample report here.

RNID’s Impact Report

The Royal National Institute for the Deaf (RNID) 2009 Impact Report is a good example of Holistic Reporting being put into practice. It combines useful financial data with real-world stories to visually and vitally demonstrate the charity’s real-world impact. Read the rest of this entry »